336-899-8989 local
201-410-1740   cell
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Conveniently located in the Ardmore neighborhood of Winston-Salem
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Apples2Apples LLC © 2014

Other Info

Warranty Policy

Our warranty period for Mac Repairs is 90 days for both parts and labor.  Our 90 day warranty covers manufacturers’ defects on parts installed and any issues related to the installation of parts. 

Unfortunately we cannot cover accidental damage after the repair is complete.  Accidental damage includes but is not limited to drops, liquid spill damage, electrical shock damage, cosmetic damage, etc.  We also cannot warranty our parts or labor if the customer has attempted to fix or modify the device after the repair has been completed.


Data Loss Policy

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Other Info

Most all Mac users have encountered the Pinwheel of Death (or whatever you call it!) at some point or another.  It tends to show up at the most inconvenient times!  What most Mac users don’t know, however, is the reason behind the Pinwheel, or how to stop it!

If your Mac seems sluggish lately, it’s probably time for some Mac Maintenance.  Over time, cache files, temporary files, fragmented data, and volume corruption can begin to slow down your Mac.  Sure, there are some great utilities out there to remove unwanted files from your hard, but they can only do so much!

During normal use, your Mac reads and writes huge amounts of data to and from the hard drive.  When information is saved and then deleted over time, it creates empty space between “blocks” of data.  This is called data fragmentation and is the main cause of system slow downs and the resultant Pinwheel of Death!

In order to thoroughly clean out and optimize your Mac, the hard drive and volume structures need to be defragmented and optimized.  This requires booting from an external hard drive and using a special utility to defragment and optimize your data.  This process can take several hours and requires special utilities, hardware and know-how to perform!

For just $129, Apples2Apples will perform all these maintenance items in our Basic Maintenance Package, eliminating the Pinwheel of Death and making your Mac run like new! 

Basic Maintenance

  1. -Run Maintenance Scripts

  2. -Rebuild Spotlight Directory

  3. -Repair Permissions

  4. -Repair & Optimize System Volume Structure

  5. -Defragment Hard Drive and Files

  6. -Run OS X, Apple Software & MS Office Updates

$129

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Maintenance & Upgrade

  1. -Basic Maintenance

  2. -Upgrade OS to 10.9 Mavericks

*Requires Mac OS X 10.6.8 or greater

*Some machines are not compatible with Mountain Lion, in which case 10.7 Lion will be installed

$199

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